Job Description
Overview
1 Day Hiring Process / Cebu City Hiring / Call Center Agent
We are seeking enthusiastic and customer-focused individuals to join our Telco Sales Account team as a Customer Service Representative. You will handle inbound and outbound calls, assist customers with their telecommunications needs, and promote products and services that best fit their requirements. The role combines delivering excellent customer service with achieving sales targets to drive business growth.
Responsibilities
- Handle inbound and outbound calls with customers to address inquiries and resolve issues.
- Promote products and services that meet customer needs and help achieve sales targets.
- Provide accurate information about telecommunications services, plans, and promotions.
- Identify customer needs, research issues, and provide effective solutions.
- Maintain up-to-date knowledge of company systems and software used for data entry a...