Job Description
The Service Technician (PCO) is responsible for the delivery of high quality pest control services in line with RI standard operating procedure (SOP) and safe work procedures (SWP) at the required productivity rates. This is to ensure that the client experiences service excellence. The Service Technician is also to provide good customer care fulfilling the customer needs and thereby building the relationship between Rentokil and the customer and supporting customer retention and portfolio growth
Requirements
KEY WORK OUTPUTS & ACCOUNTABILITIES
- Provide quality pest control/management service in line with SOP and SWP
- Achieve standards of productivity as set by the company
- Follow route and service plans to show compliance to plans set by the business
- Retain existing clients through service excellence and identify growth opportunities through leads
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