Job Description
1 Year Contract Executive, Fraud Operations
Our client is a reputable bank seeking a detail-oriented and proactive Executive, Fraud Operations to support fraud monitoring, investigation, and prevention activities across banking products and services.
Job Responsibilities- Monitor and review fraud alerts generated through multiple fraud monitoring systems across various banking segments, ensuring timely detection and escalation of suspicious activities.
- Provide round-the-clock fraud monitoring support to facilitate early detection, prevention, and mitigation of fraudulent transactions.
- Investigate fraud alerts for card transactions (Issuing, Acquiring, and ATM) and e-payment transactions using internal systems and scheme-based tools.
- Perform transaction verification and customer confirmation calls to validate suspicious or unauthorized activities.
- Manage and maintain whitelist parameters to reduce false positives wh...