Job Description
ESSENTIAL SKILLS:
ADVANTAGEOUS SKILLS:
- Experience in Shell, Pearl, JavaScript and a higher programming language e.g. Java (5 years +)
- Experience in IT Event Management solutions like ServiceNow ITOM, BMC TrueSight, etc.
- Technical knowledge and experience in IT Operations Management solutions (ITOM)
- Any additional responsibilities assigned in the Agile Working Model (AWM)Team Charter
ADVANTAGEOUS SKILLS:
- In-depth working knowledge of IT Infrastructure and Platforms - Operating systems like Linux and Windows,
- Networks, Platforms like Databases, Web technologies, and Cloud technology (AWS, Azure, Google)
- Experience and implementation of ITIL v4 especially for the processes Problem, Incident, Change (PIC) and
- Manage Events
- Ability to conceptualize complex information and perform detail analysis when required
- Experience with ...