Job Description
ROLE & RESPONSIBILITIES:
QUALIFICATIONS/EXPER...
- Own the end-to-end infrastructure landscape for Conversational AI platforms (e.g. ConvAIS).
- Design, implement, and operate secure, scalable, and cost-efficient AI runtime environments.
- Act as the technical backbone between product, development, data science, and operations.
- Define infrastructure standards, reference architectures, and guardrails for conversational AI use cases.
- Ensure platform reliability, performance, and availability, including incident support and root cause analysis.
- Enable fast but compliant onboarding of new AI use cases and teams.
- Drive automation first: CI/CD, environment provisioning, monitoring, and recovery.
- Contribute to platform roadmap discussions with a strong infrastructure and operational perspective. Act as a multiplier: mentoring engineers and spreading infrastructure and DevOps maturity.
QUALIFICATIONS/EXPER...