Job Description
1st/2nd Line IT Service Desk Engineer - Gloucester- Up to £29,000
I am seeking a 1st/2nd Line IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester.
The right IT Service Desk Engineer will possess excellent people skills and will have worked in a similar role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment.
The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills:
- O365 support and administration
- Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience
- Outlook and email support
- Responding to requests for support by logging and categorising ...