💼 Full-Time Position

1st & 2nd Line Support

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IT Answers
📍 Liverpool, Merseyside, United Kingdom
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Location
Liverpool, United Kingdom
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Posted
June 08, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

1st & 2nd Line Support Engineer (with Field Engineering) | Liverpool | Up to £32K & Benefits
Be the face of high-quality IT support in a fast-growing MSP.

Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same — and where your skills actually matter?

If you’re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you.

What’s on Offer?

Competitive salary (£27k - £32k) tailored to your experience
Clear pathway toward 3rd Line, field engineering, or specialist roles
22 days holiday + bank holidays
Pension scheme
Company vehicle or travel allowance
Dedicated training budget + certification support
A supportive team that wants you to succeed
Key Responsibilities of the 1st & 2nd Line Support Engineer:

As our new First & Second Line Support Engineer, you’...