Job Description
Job Advert (Permanent)
1st Line Support Engineer
Location: Bristol – Hybrid working
Salary: £28,000–£32,000
Benefits: Hybrid working, training and development, supportive IT team, career progression opportunities
Our client, a growing and technology-driven organisation, is looking to hire a 1st Line Support Engineer to join their internal IT support team in Bristol.
This is an excellent opportunity for someone with strong customer service skills and a passion for technology to join a collaborative environment where you’ll gain exposure to a wide range of systems, users and technologies.
You’ll be the first point of contact for technical support issues, helping to ensure users receive a responsive and professional IT support experience.
What you’ll do:
Provide 1st line technical support across hardware, software and user accounts
Log, manage and resolve IT support tickets within agreed SLAs
Troubleshoot issues ...
1st Line Support Engineer
Location: Bristol – Hybrid working
Salary: £28,000–£32,000
Benefits: Hybrid working, training and development, supportive IT team, career progression opportunities
Our client, a growing and technology-driven organisation, is looking to hire a 1st Line Support Engineer to join their internal IT support team in Bristol.
This is an excellent opportunity for someone with strong customer service skills and a passion for technology to join a collaborative environment where you’ll gain exposure to a wide range of systems, users and technologies.
You’ll be the first point of contact for technical support issues, helping to ensure users receive a responsive and professional IT support experience.
What you’ll do:
Provide 1st line technical support across hardware, software and user accounts
Log, manage and resolve IT support tickets within agreed SLAs
Troubleshoot issues ...