💼 Full-Time Position

1st Line Tech Support (Bangor)

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Confidential
📍 bangor, county down, bangor, county down, United-Kingdom
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Location
bangor, county down, United-Kingdom
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Posted
June 30, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Honeycomb are delighted to be working with the Ards and North Down Borough Council to recruit a 1st Line Tech Support. This role will be based in Bangor and is temporary for 3 months.

The Company
The Ards and North Down Borough Council are seeking a 1st Line Tech Support to join their busy Digital Services team. The position will be based in City Hall, Bangor, and is temporary for 3 months. The 1st Line Tech Support will help ensure the smooth running of ICT support, device preparation and deployment, user requests, and related technical tasks.

The Role
As a 1st Line Tech Support you will support users across the organisation, and work alongside the Digital Services team.


Key Responsibilities:


  • Provide day-to-day support for the Council's ICT and AV systems.
  • Respond to and troubleshoot IT service desk incidents and requests.
  • Escalate complex technical issues to second-line support when...