💼 Full-Time Position

2026 Workforce Management GVPTP

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Convergys
📍 makati, metro manila, Philippines
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Location
makati, Philippines
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Posted
June 19, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

2026 Workforce Management GVPTP page is loaded## 2026 Workforce Management GVPTPlocations: PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building: PHL Makati City - SLC: PHL Makati City - Ayala North Exchange: PHL Makati City - Glorietta: PHL Makati - 11th Floor, Ayala North Exchange Tower 2, Ayala Aveposted on: Posted Todayjob requisition id: R Job Title:2026 Workforce Management GVPTPJob DescriptionThe Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.**Responsibilities*** Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards* Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes* Le...