Job Description
Job Description:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on .
24x7 L1 Support Engineer (12-hour Shift, Helpdesk & Onsite)
Key Responsibilities
Provide 24x7 Level 1 support (12-hour shifts) across helpdesk and onsite operations for DXC teams, clients, and third-party vendors
Serve as the first point of contact for incident logging, troubleshooting, and resolution
Accurately log all incidents with clear problem descriptions, actions taken, and resolutions