💼 Full-Time Position

2nd Line Support

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Digital Waffle
📍 London, England, United Kingdom
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Location
London, United Kingdom
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Posted
June 02, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role: 2nd Line Support Engineer (Contract)
Location: London, UK
Day Rate: £125 - £200 per day (Inside IR35)
Contract Role

Overview

We're looking for an experienced 2nd Line Support Engineer to join a fast-paced IT support function within a large enterprise environment in London.

This is a hands-on technical role supporting end users and resolving escalated incidents across a modern Microsoft-based environment. You'll be responsible for ensuring smooth day-to-day IT operations, maintaining service quality, and delivering timely resolution to technical issues.

Key Responsibilities

  • Provide 2nd line technical support across hardware, software, and end-user issues
  • Troubleshoot and resolve Windows 10/11 operating ...