Job Description
Pioneer 8.30am - 5.45pm (Mon - Thurs), 8.30am - 5.15pm (Fri) Up to $3K - Executive Up to $3.8K - Senior Executive
Executive: . Experience or keen in automating processes using robotic process automation. . Handle diverse student enquiries received through One Stophotlines, emails and counter, providing accurate and prompt assistance. . Collaborate with relevant departments to address complex student-related queries and issues effectively. . Handle international student pass, adhering to relevant regulations and guidelines. . Support other portfolio including student insurance, degree certificate & transcript and letter of certification processes, student concession card, tuition grant and PSEA claim. . Cover for mailroom services, overseeing mail distribution and related logistical operations, when required. . Draft standard operating procedures (SOPs) for various student services processes, ensuring clarity, consistency, and compliance with institutional policies and regulations. ....
Executive: . Experience or keen in automating processes using robotic process automation. . Handle diverse student enquiries received through One Stophotlines, emails and counter, providing accurate and prompt assistance. . Collaborate with relevant departments to address complex student-related queries and issues effectively. . Handle international student pass, adhering to relevant regulations and guidelines. . Support other portfolio including student insurance, degree certificate & transcript and letter of certification processes, student concession card, tuition grant and PSEA claim. . Cover for mailroom services, overseeing mail distribution and related logistical operations, when required. . Draft standard operating procedures (SOPs) for various student services processes, ensuring clarity, consistency, and compliance with institutional policies and regulations. ....