Job Description
工作內容
【Job Description】O-RAN 5G solution deployment, tool development, maintenance and customer support.- Collaborate closely with internal SW/HW/RF/Deployment/vendors team and external SI partner to maintain 5G system.- Worldwide customer service support for troubleshooting, interoperability and performance testing.- Plays the role of commnucation bridge between customer, company and vendors.- Documentation writing for product manual and customer training.- Tool deployment for testing and maintenance.- Product testing for customer issue reproducing and solution verification. 【Job Responsibilities】- Study 3GPP/O-RAN specification.- Study HW/SW product specification and 5G solution.- Documentation writing for user manual and customer training.- Customer service support, issue troubleshooting/tracking, on-site support.- Communication bridge between customer and company.
職務類別
FAE工程師認識FAE工程師職務
工作待遇
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