Job Description
Company Overview:
A global precision engineering company, specializing in delivering high-quality manufacturing solutions for various industries. They are looking for a Customer Service Officer to manage client relationships, ensure customer satisfaction, and handle inquiries efficiently.
Job Responsibilities:
- Respond to customer inquiries via phone, email, or in person, resolving issues promptly.
- Coordinate with internal teams to ensure timely delivery and resolution of customer requests.
- Maintain accurate records of customer interactions and transactions.
- Provide administrative support to the sales and operations teams.
Requirements:
- Diploma or degree in Business, Customer Service, or related fields.
- 2-3 years of experience in customer service, preferably in a manufacturing environment.
Key Highlights:
- Relevant titles : Customer Rel...