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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Design, implement, and oversee customer programs and projects, managing all phases from initiation to completion.
- Plan, execute, control, and review project delivery to meet customer commitments, ensuring thorough project documentation and adherence to management processes.
- Respond promptly and decisively to client needs, actively managing expectations.
- Establish and nurture strong customer relationships, acting as the primary liaison with internal departments (sales, engineering, manufacturing, quality, shipping) and ensuring high-quality customer support.
- Facilitate communication with clients on product-related issues, engineering changes, and Bill of Materials (BOM) updates, while providing regular project status updates and reports.
- Conduct cost analysis studies and offer accurate product quotations, supporting cost-effectiveness and budget management.
- Develop and implement programs aimed at improving cost-efficiency,...