💼 Full-Time Position

999 Call Handler ( Emergency Medical Dispatcher) Exeter

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South Western Ambulance Service NHS Foundation Trust
📍 exeter, england, United-Kingdom
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Location
exeter, United-Kingdom
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Posted
June 29, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

999 Call Handler (Emergency Medical Dispatcher) - Exeter

The closing date for this vacancy is 28 September 2025.

When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact for people experiencing a medical emergency. You will listen, interpret and deal with calls, recording accurate information and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition to establish the seriousness of the illness or injury and ensure the patient receives the right care at the right time.

Main duties of the job

Please refer to the attached 'Full EMD advert' document for full details of this vacancy.

Part-time hours will be considered through a flexible working application, reviewed on a case-by-case basis. For further information, please visit Balancing Patient Care a...