Job Description
Accommodation Services Coordinator
Based in our Accommodation Services team, you’ll play a key role in delivering a seamless accommodation experience for students and guests. This is a varied position where you’ll coordinate applications, bookings, financial processes, and reporting, while providing outstanding customer service and supporting day‑to‑day operations. You’ll be a central point of contact, helping ensure everything runs smoothly behind the scenes and contributing to a positive, welcoming student community.
Responsibilities
- Managing student accommodation applications, offers, and withdrawals
- Coordinating arrival and departure processes for residents and guests
- Responding to enquiries and maintaining accurate communication records
- Producing reports and supporting financial processes (e.g. refunds, accounts)
- Maintaining systems and acting as a subject matter expert (e.g. StarRez, CRM)
- Bu...