Job Description
Job Summary
The Housekeeping Supervisor is responsible for supervising and coordinating daily housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet luxury hotel cleanliness, hygiene, and presentation standards. The role involves team supervision, room inspections, guest service support, and maintaining operational efficiency.
Key Responsibilities
Housekeeping Operations
- Supervise daily cleaning activities of guest rooms, corridors, public areas, and service areas.
- Assign work schedules and room allocations to housekeeping attendants.
- Conduct regular inspections to ensure rooms meet luxury hospitality standards.
- Coordinate room readiness with Front Office for arrivals and departures.
- Monitor housekeeping productivity and shift performance.
Quality Control & Guest Service
- Ensure high standards of cleanliness, hygiene, and room presentation.
- Handle guest reque...