Job Description
The Night Auditor plays a critical role in nightly property operations by balancing accounts and supporting guest services during overnight hours. You'll perform system maintenance, handle check-ins/outs, and ensure guests have a safe, pleasant experience during off-peak hours.
Responsibilities:
Guest Services & Communication
Greet and assist guests with check-in/check-out processes in a friendly, professional manner.
Answer guest questions and provide accurate, timely information.
Address guest needs and resolve issues promptly and courteously.
Communicate problems to management as needed.
Night Audit & Financial Duties
Perform all night audit procedures, including:
• Ending the business day and running nightly accounting reports.
• Balancing and distributing daily revenue reports.
• Completing all required audit d...