Job Description
Base + Comm
What You Will Do
- Support a block of in-force large and/or complex Group Benefits clients
- Develop and maintain relationships with consultants and be attentive to their needs so that they are excited to do business with Canada Life
- Lead the sales process from request for proposal to finalist presentation
- Perform all duties related to the management of accounts assigned, in particular financial duties such as annual account renewal
- Solve problems related to unusual or delicate claims and address financial matters for which guidelines are not available or act in cases where a decision must be taken after consultation with Field Management
- Establish and maintain good working relationships with internal partners
- Work collaboratively with respective service counterparts to ensure customer service needs are exceeded
- Promote additional products and services with consultants, plan sponsors, and ...