Job Description
Job Description
Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations.
Account Manager
Job Summary:
The Account Manager is responsible for delivering high-quality and efficient customer service through the daily management of a team of employees. This includes motivating, recognizing, rewarding, coaching, counseling, training, and problem-solving. In addition, the Account Manager role will be focused on driving overall staff performance. Job description:
Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable manner.Provides statistical and performance feedback and coaching regularly to each team member...