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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description
- Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and expectations.
- Act as a liaison between clients and internal teams to ensure timely delivery of products/services.
- Identify opportunities to upsell or cross-sell products and services.
- Manage contract negotiations and renewals.
- Track key account metrics and analyze performance data.
- Handle customer inquiries, concerns, and complaints promptly.
- Collaborate with sales, marketing, and customer support teams to enhance client experience.
- Prepare reports on account performance and provide insights for business development.
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Proven experience as an Account Manager, Sales Representative, or in a similar role.
- Experience in customer service, relationship management, or sales.
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