Job Description
Account Manager - Schools & MATs
£40,000 - £50,000 + OTE
London - Hybrid (4 day working week - 1-2 days in office)
We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK.
You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver a strong customer experience and drive retention and growth.
Key Responsibilities:
Manage customer relationships to drive retention, engagement and expansion across accounts
Build strong, trusted relationships with key stakeholders including c- suite and SLT
Develop a deep understanding of each customer's priorities, challenges and success criteria
Collaborate with internal teams to improve customer experience and outcomes
Share customer insights to support product and business strategy
Lead renewal conversations, including pricing, n...
£40,000 - £50,000 + OTE
London - Hybrid (4 day working week - 1-2 days in office)
We are looking for a motivated, commercially minded and experienced Account Manager to manage and grow a portfolio of customer accounts across Schools and MAT's in the UK.
You'll work cross functionally with teams such as Product, Marketing, Finance and Operations to deliver a strong customer experience and drive retention and growth.
Key Responsibilities:
Manage customer relationships to drive retention, engagement and expansion across accounts
Build strong, trusted relationships with key stakeholders including c- suite and SLT
Develop a deep understanding of each customer's priorities, challenges and success criteria
Collaborate with internal teams to improve customer experience and outcomes
Share customer insights to support product and business strategy
Lead renewal conversations, including pricing, n...