Job Description
**Overview**
Account Leadership & Operations
· Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
· Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
· Develop and execute operational plans to meet service, quality, and efficiency goals
· Monitor key performance metrics and implement improvement strategies
---
Client Relationship Management
· Serve as the primary point of contact for district leadership, administrators, and key stakeholders
· Build strong, long-term client relationships and ensure high levels of satisfaction
· Lead regular business reviews and provide performance updates, reporting, and insights
· Proactively address concerns, resolve issues, and identify opportunities for expanded services
---
Financial Performance
· Manage account budg...
Account Leadership & Operations
· Oversee all aspects of custodial and facility support operations across assigned schools or campus locations
· Ensure consistent delivery of services in accordance with contracts, scope of work, and ABM standards
· Develop and execute operational plans to meet service, quality, and efficiency goals
· Monitor key performance metrics and implement improvement strategies
---
Client Relationship Management
· Serve as the primary point of contact for district leadership, administrators, and key stakeholders
· Build strong, long-term client relationships and ensure high levels of satisfaction
· Lead regular business reviews and provide performance updates, reporting, and insights
· Proactively address concerns, resolve issues, and identify opportunities for expanded services
---
Financial Performance
· Manage account budg...