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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Cultivate and maintain strong relationships (ensuring Callbox is a trusted partner) with clients, ranging from key stakeholders to C-level executives.
- Serve as the primary liaison for clients, closely collaborating with internal and external stakeholders to drive successful campaign implementation and demonstrate service value.
- Be the voice of the client within Callbox, addressing needs and advocating for client interests.
- Manage client communications and operations, including setting up and leading both personal and group meetings (virtual and in-person) to maximize engagement and uncover new opportunities.
- Incorporate regular, in-depth performance reporting to clients, offering insights and actionable recommendations based on program data.
- Ensure diligent alignment with and achievement of client-specific Key Performance Indicators (KPIs), adapting strategies as necessary to meet these targets within the agreed timeframes.
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