Job Description
Overview
As an Account Manager, you will manage and grow key merchant accounts by building strong relationships, resolving issues, and driving transaction growth. You will handle contract negotiations, oversee budgets, and work with teams to expand product categories, ensure client satisfaction, and achieve sales targets.
Responsibilities
- Manage, maintain, and retain existing key merchants to generate transaction increments
- Resolving key client issues and complaints
- Build stronger business relationships and maximize this through activating other product categories and participating in implementing Dragonpay programs
- Strategic planning and presenting reports on assigned merchants, goals, and quarterly initiatives to share with internal and top management
- Analyze client data to provide customer relationship management
- Managing communications with internal teams, negotiating contracts, overseeing budgets, and...