Job Description
Simpro is entering an exciting phase of growth, and in 2026 we’re doubling the size of our Customer Success organization. With a rapidly expanding global footprint and product suite, we’re hiring multiple Account Managers to join our high‑performing team.
This is a true Account Management role – you’ll take ownership of renewals, strengthen customer relationships, and uncover growth opportunities across a portfolio of SMB and Mid‑Market customers.
Responsibilities
- Own renewals & reduce churn
- Manage end‑to‑end renewals across a large portfolio with consistency and accuracy
- Proactively identify at‑risk customers through outreach and usage insights
- Maintain clear, reliable renewal forecasts and pipeline visibility
- Identify growth opportunities
- Spot and act on expansion opportunities (users, modules, training)
- Partner with customers to unlock additional value from the Simpro platform
- Contribute...