Job Description
**Account Manager, North America SMB Accounts**
**Location:** Remote (Proximity to Major Airport)
**Reports To:** North America SMB Sales Leader
The Account Manager, North America SMB Accounts will manage and grow relationships with Accruent’s small and mid-sized business customers across North America. This role focuses on driving renewals, identifying growth opportunities, and ensuring customer satisfaction through proactive engagement and collaboration with internal teams. The ideal candidate is a motivated, customer-focused professional with strong communication skills and a consultative approach to selling, capable of managing multiple accounts efficiently and delivering measurable value.
**Key Responsibilities:**
**1. Account Management & Relationship Building**
+ Serve as the primary point of contact for assigned SMB customers, ensuring responsiveness and satisfaction.
+ Conduct periodic check-ins to understand customer needs ...
**Location:** Remote (Proximity to Major Airport)
**Reports To:** North America SMB Sales Leader
The Account Manager, North America SMB Accounts will manage and grow relationships with Accruent’s small and mid-sized business customers across North America. This role focuses on driving renewals, identifying growth opportunities, and ensuring customer satisfaction through proactive engagement and collaboration with internal teams. The ideal candidate is a motivated, customer-focused professional with strong communication skills and a consultative approach to selling, capable of managing multiple accounts efficiently and delivering measurable value.
**Key Responsibilities:**
**1. Account Management & Relationship Building**
+ Serve as the primary point of contact for assigned SMB customers, ensuring responsiveness and satisfaction.
+ Conduct periodic check-ins to understand customer needs ...