Job Description
Job Purpose:
Account Manager at Proactis Ltd is responsible for managing and growing a portfolio of existing customer accounts across the company’s procurement SaaS portfolio. This role is central to driving net revenue retention, deepening strategic relationships, and identifying and executing expansion opportunities within the existing client base.
Working closely with Customer Success, Sales and Professional Services teams, the Account Manager serves as the primary commercial point of contact for a defined set of accounts — responsible for both protecting and growing account value. The role requires strong commercial acumen, executive-level stakeholder management, and the ability to translate customer objectives into tailored Proactis solutions.
The Account Manager will own the commercial relationship across their portfolio, including account planning, executive business reviews, expansion pipeline developmen...