Job Description
Key Responsibilities
- Client Consulting and Issue Resolution: Provide communication link between Sirva and the client regarding relocation issues, household goods, service level agreements, and projects. Acts as a trusted advisor to the client and collaborates on identifying best practices within the talent mobility industry. Plays a key role in identifying solutions and resolving client issues across the client team or in partnership with other operational divisions. Exercise solid business judgment while making decisions and addressing transferee assignee and client issues.
- Collaboration with Director Global Account Management: Assist DGAM with upselling and overall project management, including the management and calculation of client SLA results. Provide support as requested with client implementations. Support the DGAM in collating and validating data and content for Client Reviews and Governance meetings. Support the efforts of the DGAM in the establishment...