Job Description
Account Manager
Location: South Africa, Remote
Employment Type: Full-Time (US Hours 9am-5pm EST)
Salary: South African Rand (ZAR)
Role Purpose
The Account Manager is responsible for managing the full relationship between US-based clients and the South African team members placed within their organisations. The AM ensures smooth service delivery, proactive communication, and strong operational support that enables both the client and the contractor to succeed. This role requires someone who is proactive, highly organised, able to multitask, and naturally strong at building relationships.
Key Responsibilities
Client Relationship Management
- Lead client communication with professionalism, clarity, and consistency.
- Conduct regular check-ins, performance reviews, and service delivery updates.
- Understand c...