Job Description
In the role of Account Manager , your primary mandate will be to act as the main point of contact with clients. Your mission is to represent the client’s interests within the organization, ensure smooth communication, and guarantee overall client satisfaction throughout the project lifecycle. You will also be responsible for identifying potential business opportunities. More precisely, you will have to :
- Understand client needs, requirements, and expectations, and clearly communicate them to internal stakeholder ;
- Maintain a strong, proactive, and professional relationship with assigned clients ;
- Coordinate the preparation and validate the issuance of quotations in collaboration with estimators and technical teams ;
- Follow up on proposals with clients, answer questions, and adjust information as required ;
- Negotiate contractual terms to ensure project profitability ;
- Ensure compliance wi...