Job Description
Overview of the Role
We are currently seeking an Account Partner Director to join our growing Professional Services sales team within the Customer Success Group (CSG). The role involves building relationships with license sales and extended functional teams, strategic counseling for customers, originating deals, and acting as a trusted advisor to accelerate value and improve outcomes.
Responsibilities
- Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers.
- Facilitate qualification, deal cycle participation, account reviews and value assessments.
- Be accountable for bookings, revenue, margin, CSAT, and value delivered.
- Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology.
- Act as a trusted advisor to our customers to accelerate value and improve customer outcomes.
- Pilot awareness within a...