Job Description
Description We are looking for an Account Specialist to join a client-focused team on a contract-to-permanent basis. This position supports customer success by strengthening client relationships, coordinating account activities, and ensuring accurate reporting and account information. The ideal candidate is organized, service-oriented, and comfortable working with multiple internal teams to deliver a high-quality client experience.
Responsibilities:
• Maintain accurate customer and account records in internal platforms, ensuring information is current and complete.
• Prepare recurring and ad hoc reports that help clients and internal stakeholders track account activity and performance.
• Deliver and coordinate client training sessions, taking the lead when needed to promote confident use of services and tools.
• Partner with sales and account management teams to address client questions, resolve issues, and support ongoing account growth.
• Collaborate across de...
Responsibilities:
• Maintain accurate customer and account records in internal platforms, ensuring information is current and complete.
• Prepare recurring and ad hoc reports that help clients and internal stakeholders track account activity and performance.
• Deliver and coordinate client training sessions, taking the lead when needed to promote confident use of services and tools.
• Partner with sales and account management teams to address client questions, resolve issues, and support ongoing account growth.
• Collaborate across de...