💼 Full-Time Position

Account Technical Support Agent

🏢
SA Commercial (Pty) Ltd
📍 Cape Town, Western Cape, South Africa
📍
Location
Cape Town, South Africa
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

 ACCOUNT TECHNICAL SUPPORT AGENT

We are looking for a highly motivated and detail-oriented Account Technical Support Agent to join our dynamic team. If you are passionate about customer service, problem-solving, and technical/account support, this opportunity is for you!

Key Responsibilities

As an Account Technical Support Agent, you will:


  • Deliver excellent customer service using strong communication and listening skills

  • Provide professional telephonic and email support to customers

  • Accurately capture and log service calls with high attention to detail

  • Provide product guidance using IFU (Information for Use) documentation

  • Update and maintain accurate business and account information

  • Support customers with accounting queries, including HMRC regulations and compliance

  • Resolve complex accounting issues such as VAT ...