Job Description
Key Responsibilities
- Responsiblefor business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading edge technology, using Applied Materials products. As the customer technology expert for at least one class of processes, guides technology development and transfer. Integrates customer technology requirements into internal product roadmap.
- Resolves complex field process issues utilizing systematic troubleshooting methodology. Create a mechanism to communicate issues and track progress. Use sound statistical techniques like DOEs (Design of Experiment) to quickly determine root cause and action plans.Communicates learnings from this portion to rest-of-world to strengthen the pr...