Job Description
As an Accounting Assistant, you’ll work closely with our Collect clients to support the management of overdue accounts. You will be responsible for handling client follow-ups, resolving aged debts, maintaining accurate records, ensuring payment reconciliation between payments and invoices, and ensuring a high level of service in all interactions.
RESPONSIBILITIES
- :Follow up with customers regarding invoices, payments, and account balances through calls and emails, ensuring a positive and professional experience
- .Perform payment reconciliation to verify payments match corresponding invoices and resolve discrepancies
- .Respond to enquiries and provide support related to billing concerns while maintaining a high level of customer satisfaction
- .Collaborate with clients to resolve aged debt and agree on payment arrangements when necessary
- .Maintain and update customer records in the Collect system, ensuring d...