Job Description
Are you an accountant with a good knowledge of English and dreaming of breaking out of the routine to dive into tech?
Transform your business expertise into a new career: become the link between accounting and management IT at IBGraf Group, a leading player in accounting software and ERP for over 40 years.
🚀 Your mission
As a Management Software / ERP Support Consultant, you will assist Belgian and Luxembourgish companies in their digitalization.
Your role combines business analysis, technical support, and customer assistance:
- Provide FR/ENG customer support as needed (diagnosis, troubleshooting, follow-up via ticketing).
- Install, configure, and set up new software solutions.
- Analyze accounting needs and propose the best ERP configurations.
- Train and guide users (webinars or remote assistance).
- Collaborate with the project and development