Job Description
We are assisting our client, an established leading information technology and consulting solutions provider, to look for a dedicated and personable accounts manager to join their team.
Responsibilities- Serve as the main point of contact for the client’s concerns and needs
- Build and strengthen client relationships and maintain accurate client records, keeping track of any contract updates and renewals
- Liaise and work between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs
- Develop a thorough understanding of products and service offerings to better upsell and cross-sell to clients
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Stay on top of accounts, making sure customers receive services that are within their budget and meet their needs
- Responsible for keeping cur...