Job Description
JOB SUMMARY:
Under the direct supervision of the Credit and Collection Manager, the position is primarily responsible for the monitoring and maintenance of credit customers’ accounts. The position is also responsible for dispute identification (rate issues, weight, re-bill issues, wrong billings, and claim paid invoices, unreceived billings and wrong charges) and timely communication of said identified disputes to concerned parties.
ACCOUNT RECONCILIATION
1. Sends and ensures weekly submission of the Statement of Accounts to clients by generating the SOA from SAP, arranging it based on the client’s requirement to keep clients updated on their outstanding balance.
2. Prepares account reconciliation report for all feedback received from customers through telephone calls and client visit to ensure accuracy and reliability of the client’s statement of accounts/records.
3. Ensures that all disputes identified after reconciliation are resolve by concerned...
Under the direct supervision of the Credit and Collection Manager, the position is primarily responsible for the monitoring and maintenance of credit customers’ accounts. The position is also responsible for dispute identification (rate issues, weight, re-bill issues, wrong billings, and claim paid invoices, unreceived billings and wrong charges) and timely communication of said identified disputes to concerned parties.
ACCOUNT RECONCILIATION
1. Sends and ensures weekly submission of the Statement of Accounts to clients by generating the SOA from SAP, arranging it based on the client’s requirement to keep clients updated on their outstanding balance.
2. Prepares account reconciliation report for all feedback received from customers through telephone calls and client visit to ensure accuracy and reliability of the client’s statement of accounts/records.
3. Ensures that all disputes identified after reconciliation are resolve by concerned...