Job Description
Job Description
Post and reconcile incoming payments (facilities, insurance, private pay). Maintain and manage A/R aging reports. Follow up on outstanding balances and overdue accounts
Investigate and resolve:
Denials
Short pays
Payment discrepancies
Partner with Billing team on monthly statements
Respond to billing inquiries from:
Facilities
Patients’ families
Insurance reps
Communicate account status, charges, and payment expectations
Prepare A/R reports and collection activity summaries
Assist with month-end close
Support audits and financial reporting requests
Submit write-offs for approval
Identify trends in payment delays or denials
ROLE RESPONSIBILITIES:
Own cash flow support through collections + timely posting
Act as primary contact for billing + payment issues
Maintain strong relationships with facility administrators
Drive resolution of outstanding balances to reduce aging risk
Identify process inefficie...
Post and reconcile incoming payments (facilities, insurance, private pay). Maintain and manage A/R aging reports. Follow up on outstanding balances and overdue accounts
Investigate and resolve:
Denials
Short pays
Payment discrepancies
Partner with Billing team on monthly statements
Respond to billing inquiries from:
Facilities
Patients’ families
Insurance reps
Communicate account status, charges, and payment expectations
Prepare A/R reports and collection activity summaries
Assist with month-end close
Support audits and financial reporting requests
Submit write-offs for approval
Identify trends in payment delays or denials
ROLE RESPONSIBILITIES:
Own cash flow support through collections + timely posting
Act as primary contact for billing + payment issues
Maintain strong relationships with facility administrators
Drive resolution of outstanding balances to reduce aging risk
Identify process inefficie...