Job Description
**What You'll Do**
+ You contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation.
+ You receive, allocate, sort, and file payments and correspondence, ensuring records are accurate and up to date.
+ You investigate and resolve customer issues and disputes to support balance collection.
+ You coordinate with the Sales team and internal stakeholders by providing information related to disputes.
+ You identify potential bad or doubtful debts, operational risks, or non-compliant activities within your customer portfolio and escalate appropriately.
+ You comply with Goodyear Credit Policy and all applicable company policies and procedures at all times.
**What We're Looking For**
+ You hold a Bachelor’s degree in Accountancy or Finance (fresh graduates are welcome to apply).
+ You have 6 months to 1 year of experience in Billing & Claims within a B2B collections...
+ You contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation.
+ You receive, allocate, sort, and file payments and correspondence, ensuring records are accurate and up to date.
+ You investigate and resolve customer issues and disputes to support balance collection.
+ You coordinate with the Sales team and internal stakeholders by providing information related to disputes.
+ You identify potential bad or doubtful debts, operational risks, or non-compliant activities within your customer portfolio and escalate appropriately.
+ You comply with Goodyear Credit Policy and all applicable company policies and procedures at all times.
**What We're Looking For**
+ You hold a Bachelor’s degree in Accountancy or Finance (fresh graduates are welcome to apply).
+ You have 6 months to 1 year of experience in Billing & Claims within a B2B collections...