Job Description
Accounts Receivable Supervisor
Your main responsibilities
Supervise direct report DAS daily functions including but not limited to periodic formal reviews of performance, metric measurements, conference call lead for monthly reviews in at least two areas for collections and GAP. • Develop DAS team members through training classes and direct supervision. • Work closely with Manager, Accounts Receivable and other Financial Support departments to ensure all processes and/or tasks are covered timely as needed. • Communicate with customers by face-to-face meetings and/or via phone to negotiate and discuss discrepancies, investigate complaints, verify accuracy of charges, correct errors in accounts and confirm payment date and amount on a minimum montly basis. • Responsible for resolution of disputes in customer accounts and keep management up-to date. • Visit key customers. • Lead visits and/or conference calls with District offices for periodic account reviews. • At...
Your main responsibilities
Supervise direct report DAS daily functions including but not limited to periodic formal reviews of performance, metric measurements, conference call lead for monthly reviews in at least two areas for collections and GAP. • Develop DAS team members through training classes and direct supervision. • Work closely with Manager, Accounts Receivable and other Financial Support departments to ensure all processes and/or tasks are covered timely as needed. • Communicate with customers by face-to-face meetings and/or via phone to negotiate and discuss discrepancies, investigate complaints, verify accuracy of charges, correct errors in accounts and confirm payment date and amount on a minimum montly basis. • Responsible for resolution of disputes in customer accounts and keep management up-to date. • Visit key customers. • Lead visits and/or conference calls with District offices for periodic account reviews. • At...