Job Description
We are seeking an experienced Accounts Receivable & Tenant Relations Specialist to manage tenant accounts, collections, and customer service within a property management environment. The ideal candidate is organized, professional, and experienced with QuickBooks and Excel.
Key Responsibilities
- Manage Accounts Receivable (A/R) and monitor outstanding tenant balances.
- Process rent payments and maintain accurate tenant account records.
- Follow up on past-due accounts and coordinate payment arrangements.
- Communicate with tenants regarding billing inquiries, account balances, and payment issues.
- Maintain positive tenant relations through professional and timely communication.
- Reconcile tenant ledgers and resolve account discrepancies.
- Generate A/R reports and assist with collections tracking.