Job Description
Work Schedule: Monday to Friday, Onsite - Dayshift
Location: BGC, Taguig
Industry: Shared Services | FMCG
Key Responsibilities
- Manage collections for assigned client portfolios, ensuring timely recovery of outstanding balances.
- Communicate with global stakeholders to resolve escalations, billing disputes, and account discrepancies.
- Monitor aging reports, track DSO, and follow up on overdue invoices to meet SLA targets.
- Collaborate with internal teams (billing, cash application, operations) to ensure accurate invoicing and account reconciliation.
- Maintain accurate records of collection activities and prepare regular reporting dashboards.
- Identify process gaps and recommend improvements to enhance efficiency and cash flow.
Qualifications
- 2–3 years of collections experience, preferably in a shared services or BPO environment.
- Experience ...