Job Description
Position Summary
Support the General Manager and his/her team by managing administrative tasks, including organizing and distribution correspondence, responding to inquiries, and tracking follow-up actions and resolutions. Maintains and updates records in computer systems, including files, databases and reservations. Prepares and transmits documents and correspondence using standard office system and tools. Responsible for handling incoming and outgoing mail, maintaining filing systems (electronic and paper-based) and organizing records related to office activities and business transactions. Operates standard office equipment and supports day-to-day administrative operations. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service n...