Job Description
Responsibilities
- Process orders from customers, field representatives, and telesales teams
- Answer customer questions, handle complaints, and provide after-sales support
- Maintain customer records, including order and invoice details
- Process payments and handle invoices
- Other ad hoc task
- Strong organizational and time management skills
- Proficiency in MS Office Suite, PowerPoint
- Ability to work independently and collaboratively in a team
- Strong problem-solving and decision-making abilities