Job Description
Position: Admin / Customer Service
Working Hours: US Hours (9am-5pm EST)
Full-Time, Remote Work.
Salary: South African Rand (ZAR)
Key Responsibilities
- Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner.
- Perform general administrative duties including scheduling, data entry, and document management.
- Maintain organized records and files to ensure efficient operations.
- Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows.
- Assist with resolving customer issues and escalating them when necessary.
- Support daily operational tasks to improve process efficiency and client satisfaction.
Requirements
- Proven experience in administrative and customer service roles.
- Excellent verbal ...