Job Description
PERSOL Outsourcing is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:
Job Responsibilities- Supervise daily processing operations and ensure smooth shift execution
- Oversee Processing Officers (POs), ensuring proper task allocation and adequate manpower coverage
- Ensure accurate encoding and processing of applications in compliance with SOPs
- Conduct spot checks and audits to maintain work quality and compliance standards
- Train and guide new hires on system usage, processes, and operational requirements
- Manage shift handover and takeover, ensuring proper accountability of controlled items
- Submit daily operational and reconciliation reports to Management
- Ensure adherence to Authority and site operational guidelines
- Perform any other duties as assigned